UGC Maker Credit Usage Policies
Learn how UGC Maker AI credits work, including credit allocation, usage limits, expiration policies, and account eligibility.
Table of Contents
1 What is Credit?
Credits are the usage units in UGC Maker that allow you to access AI-powered features and generate UGC content.
Every time you use UGC Maker's AI tools, such as creating UGC videos, generating AI avatars, producing scripts, or processing creative assets, a certain amount of credits will be consumed based on the feature used and the complexity of the task.
Credits help you flexibly use different AI features while keeping pricing transparent and predictable.
2 Why Do We Use a Credit System?
UGC Maker uses a credit-based system to provide a flexible and fair way for users to access AI-powered content creation tools.
Different AI tasks require different levels of computing resources. For example, generating a short script requires fewer resources than creating a complete AI-generated UGC video with avatars, voiceovers, and visual effects.
The credit system allows you to:
3 How is Credit Usage Calculated?
Credit consumption depends on the type of feature you use, the complexity of the generation process, and the output requirements.
Each AI feature has a predefined credit cost. Before completing an action, UGC Maker will display the estimated credit usage whenever applicable.
Example credit usage:
Products
| Feature | Credit Usage |
|---|---|
| Marketing Studio | 8~1110 credits / per video |
| Creative Agent | 1+ Credits / Use |
| Product in Hand | 1~53 credits / per image, 105~4440 credits / per video |
| UGC Avatar Maker | 1~23 credits / per image |
| AI Talking Avatar Generator | 1~2 credits / per video, 2~12 credits / per second |
| Ad Maker | 105~4440 credits / per video |
| URL to Video | 105~4440 credits / per video |
| Product Video | 105~4440 credits / per video |
| AI Unboxing Video Generator | 8~1110 credits / per video |
| Before After Video Generator | 8~1110 credits / per video |
| Try On Video Generator | 8~1110 credits / per video |
AI Tools
| Feature | Credit Usage |
|---|---|
| AI Video Enhancer | 1~12 credits / per second |
| AI Image Resizer | 1~53 credits / per image |
| Cleanup Pictures | 1 credit / per image |
| AI Background Changer | 1~53 credits / per image |
| AI Image Upscaler | 2 credits / per image |
| Virtual Try On | 1~53 credits / per image |
| AI Pose Generator | 1~53 credits / per image |
| AI Clothes Changer | 1~53 credits / per image |
| AI Image Translator | 1~53 credits / per image |
| Green Screen Remover | 1 credit / per image |
AI Models
| Feature | Credit Usage |
|---|---|
| MiniMax H3 | 7~10 credits / per second |
| Seedream 5.0 Pro | 1~12 credits / per image |
| Nano Banana 2 Lite | 3 credits / per image |
| Seedance 2.0 Mini | 2~7 credits / per second |
| Seedance 2.0 Fast | 3~12 credits / per second |
| Veo 3.1 | 80~102 credits / per video |
| Seedance 2.0 | 4~74 credits / per second |
| Seedance 1.5 Pro | 2~9 credits / per second |
| GPT Image 2 | 1~53 credits / per image |
| Seedream 5.0 Lite | 6~12 credits / per image |
| Seedream 4.5 | 7 credits / per image |
| Seedream 4.0 | 5 credits / per image |
| Nano Banana 2 | 7~15 credits / per image |
| Nano Banana Pro | 15~20 credits / per image |
| Nano Banana | 3 credits / per image |
The actual credit consumption may vary depending on the selected options, generation settings, and final output requirements.
4 What are the different types of credits?
| Credit Types | Source | Validity |
|---|---|---|
| Daily free credits | Earned by logging in | Valid for 24 hours; resets every 24 hours |
| Subscription credits | Earned by subscribing to a plan | Expires monthly |
| Lifetime credits | Obtained through lifetime credit package purchases | Permanent |
| Reward free credits | Earned by participating in activities | Permanent |
5 How to Purchase Credit?
Choose from flexible Credit packages designed to fit your needs. Larger packages offer better value with a lower cost per Credit.
Credits are available as one-time purchases, added instantly to your account, and never expire.
Need more? You can buy multiple packages anytime - your Credits will stack automatically.
6 Can Unused Credit be Refunded?
Please review these terms carefully before making a purchase.
We recommend exploring our features and understanding how our services work before subscribing or purchasing. This helps ensure the product meets your needs and reduces the likelihood of refund requests.
By completing a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.
If you have any questions, concerns, or feedback about this policy, please feel free to contact us. We value your input and are always looking for ways to improve.
For any refund-related inquiries or support requests, please allow up to 48 hours for our team to review and respond.
As a SaaS provider, UGC Maker products and services are delivered digitally and are intangible. Once credits, subscriptions, or digital services have been provided, they are generally non-refundable.
Refunds will only be considered in these limited cases:
- Errors resulting from system failures.
- Requests made within 24 hours of the initial payment. Please note: refunds are not available for payments related to promotional activities.
Important Notes:
- "Initial payment" refers only to the first purchase transaction made by a user. It does not include subscription renewals, plan upgrades, or any subsequent purchases.
- To request a refund, please contact us via email at [email protected] and provide a clear and valid reason for your request.
- Refunds are not guaranteed for unused services, failure to use purchased features, or general dissatisfaction with the product.
- Purchases made through promotional offers, discounts, or special pricing campaigns are considered final and are not eligible for refunds.
- Refunds for unused Credits, if approved, will be calculated based on the original purchase price of the Credit package and the amount of unused Credits remaining.
This policy is designed to protect our users while allowing us to continue providing reliable, high-quality services. Thank you for your understanding and support.
Questions about our Credit Policy?
If you have questions about our Credit policies or need clarification on any terms, don't hesitate to contact our support team.